Privacy Policy

Who we are

Our website address is: https://www.annitas-village.com.

We want to assure you that our Hotel Privacy Policy complies with the European Data Protection Regulation 2016/679 (GDPR) and the Greek executive regulations. We will explain the reasons why we collect your information when you visit our hotel website by making a direct reservation, filling out the contact form, or sending your details by asking us a question about room availability (Request Booking Form). We will also explain to you how we handle your information, how we safeguard and protect your rights, and how long we keep your personal data in our hotel database.

Please read this Privacy Policy carefully to understand how we will handle your personal data when you submit this data using one of the methods mentioned above.

To use our website or our services, you must first accept the terms and conditions of this Privacy Policy.

If you do not agree with this Privacy Policy please do not use our website or our services.

What personal data we collect and why we collect it

When you enter your personal information to make a reservation or use our services, we will definitely ask you to provide specific personal information, including your full name, email address, contact number, registration, and payment details.

When you visit our website, we may and will continue to collect information through Google Analytics or our web hosting server about the pages you have accessed or visited as well as information about the use of our website, for example, the pages you have viewed, the website from which you came to our website or this link, the changes you made to the information you provided to us and your transactions, including the use of cookies.

What is the purpose of using your personal data or information?

We may use your information for the following purposes:

1. In the normal course of our business, we can manage your booking on the basis that processing is necessary to execute your booking request or your direct booking with our hotel to provide our services.

2. In order to be able to understand your personal preferences, to adapt the services that we will provide to you as a guest in our hotel.

3. Save your data in relevant fields to make it easier for you to re-provide the information you are interested in when you revisit our hotel website.

4. To contact you and send you information about the products and services that we think you may be interested in. You will be able to leave such communications at any time by sending an email to: info@annitas-village.com.

5. Validate your information (and, in some cases, match it with information collected from third parties, such as travel agents and online brokers) to verify that the data we have is relevant and correct to our customers, is also accurate as to the date of arrival and the level of payment of the reservation. This processing is considered necessary for the processing of your reservation with our hotel or for the provision of some of our other services.

6. To ensure the legitimate interests of our hotel, there is a Closed Circuit Television to ensure the safety and security of our premises, staff, and customers.

7. To comply with any legal obligations related to this issue.

8. We will do periodic checks so that the personal data we have stored for you is accurate.

9. If you want to be informed about the personal data that we hold, please at any time contact us by sending your request with a message to our e-mail at: info@annitas-village.com.

10. The provision of certain personal information is mandatory if you are going to use our services. If you do not provide such data, we will not be able to provide our services.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

With whom we share your personal data – information

In the course of using our services, you agree to disclose your personal information to the following parties:

With hotel executives and agents such as service providers and partners, who process and store your data on our behalf.
With professional consultants of our hotel.
With the legal services of our hotel or the police authorities.

Ability to share your personal data and information with third parties such as:

In case our hotel, or our business and all its assets are acquired by a third party or another company (in this case the personal data of the customers will be one of the transferred assets).
As we will be obliged to disclose or share your personal data in order to comply with any legal obligation or to enforce or enforce any relationship with you. Also to protect the rights of our hotel or the safety of our employees, our customers, and others. This includes sharing information with other companies and organizations or police authorities to protect against fraud and reduce the risk of stolen credit cards.
We may transfer your personal data outside the European Economic Area (EEA). We will ensure that these transfers are legal and that your information remains secure in accordance with the GDPR.

Timing of storage of your personal data and information

We retain only your personal data for as long as necessary for a purpose provided and in accordance with the law and relating to taxation or legal obligations or law enforcement in general.

What are your rights under the GDPR?

Access to Your Personal Data: You may request access by requesting a copy of your personal data.
Right of Withdrawal: In the event that you have given your consent to the use of your personal data, you may withdraw your consent at any time. Contact us if you want to withdraw your consent and we will delete your data in accordance with your deletion right described below. You can please contact us at any time by sending your request with a message to our e-mail at: info@annitas-village.com.
Correction: You can ask us to correct any inaccurate information about you. If you want to update the data we hold about you, contact us using the information below and provide the updated information. You can please contact us at any time by sending your request with a message to our e-mail at: info@annitas-village.com.
Delete: You can ask us to delete your personal data. If you wish to delete the personal data we hold about you, please contact us using the information below, stating the reasons why you wish us to delete your personal data. . You can please contact us at any time by sending your request with a message to our e-mail at: info@annitas-village.com.
Portability: You can ask us to provide the personal information we hold about you in a structured, widely used, machine-readable form, or ask us to send your personal data in a structured way to another data controller.
Right of Rejection: You may object to the processing of your personal data in accordance with this Privacy Policy. Contact us using the information below, providing details about your objection. You can please contact us at any time by sending your request with a message to our e-mail at: info@annitas-village.com.
Make a Complaint: You can make a complaint regarding the activities of processing your personal data from our hotel to the supervisory authority where for Greece is the Data Protection Authority at www.dpa.gr
To ask questions – complaints or exercise any of your rights arising from this Privacy Policy please contact us by sending your request by email to: info@annitas-village.com.

Security of storage of personal data and information

We will process all your information with great care and respect and we will try to take all reasonable steps to keep your personal data safe as soon as it reaches our systems and database. We apply best practices in data collection, storage and processing, and security measures to protect against unauthorized access, modification, disclosure, or destruction of your personal data and data stored on our website or related database.

Note that no one on the internet can guarantee their security and you do not consider it as a safe means of storing and processing your personal data and information where we are certainly not the ones who will guarantee the security of any data disclosed on the internet. Instead, we and our staff do our best to keep your personal information safe under encryption and security and protection software. However, we ask that you understand our sound and ambitious efforts and of course, you accept the inherent security risks of providing information and online trading where you will not make us liable for a breach of your personal data if this ever occurs.

Changes to this privacy policy

We may modify this privacy policy from time to time, so please review it regularly.
If we change this Privacy Policy, we will notify you by giving notice on the home page of our website.

Ways to contact us

If you have questions about this Privacy Policy or the use of your personal data, please contact us by emailing your request to: info@annitas-village.com.